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Topic: Questions about account transfer

Posts 1 to 19 of 19

PikaPhantom

Hello! I just upgraded from a base Nintendo Switch to an OLED model, which arrived 2 days ago. I set up my Nintendo Account on the new Switch during its set up process. However, this seems to have had an unintended consequence, as now my play activity is all messed up. Any game not within the usual displayed lineup of 20 games will show up as "First played" if I open it on the new Switch, even if it previously displayed the correct play time from the previous system before falling out of the list. Opening said games on the old Switch will reset this once the play activity from both systems is synced, up until the game falls out of the top 20 again. I decided to experiment with doing a local account transfer with a newly created Nintendo account through the system settings option since I heard that would ensure save data displayed properly, and it worked like a charm - the play time held up across both systems with no shenanigans (and I double-checked by repeating the process that led to my earlier "First played" conclusions with a game I'd only just started minutes before, and the time still reset on the new Switch on my account). I'm still left with a few questions right now, though: am I able to transfer data from the old Switch to the new Switch when the account already exists on both Switches? If not, how do I remove the account from the new Switch without deleting it? And would that mean I need to redownload all of my digital games yet again? Or that any games I've only played on the new Switch would have their save data get messed up in some way (this last one doesn't really matter, I basically only opened the games in question during the process of finding out the extent of the issue)? I don't know if anyone here will know the answers, and I understand this is ultimately a relatively minor problem, but I really like having some kind of estimate for how long I've played a game, and that's completely lost with this issue.

Edited on by PikaPhantom

PikaPhantom

WoomyNNYes

@PikaPhantom Due to Nintendo's anti-piracy and the game-saves syncing between the two consoles, there are crappy caveats to having multiple Switches. Which is why Wulff Den made a video about it:

If you own two switches, the system is designed for only one switch to be used at a time to avoid game save conflicts.

You piled a lot of questions in your post that have that have a lot of conditional answers. I don't blame you though. I had all the same questions.<3 I'm not sure where to begin. Maybe Wulff Den's video will answer some. You may have to re-ask them below, as we take this piece by piece (Unless someone else comes along that knows how to answer them simply. But since the switch came out, I struggle to have quick simple answers.)

Regarding sorting games on new OLED home screen by amount of time played: Regardless of how much you played them on the previous switch, the games on your new Switch home screen will sort by the amount of time played on THAT console only. So, they will be treated like their gameplay time was zero'd out. - Yes it stupid! When I upgraded to OLED last december, I was quite puzzled and annoyed. There's nothing you can do to change it, because Nintendo. I sympathize, though. Trust me<3. (However, the full gameplay time will display in your Switch user gameplay history)

When you have more than once switch, you can only have one Primary switch. Your first switch is likely the primary, by default. Any additional switch consoles will take on a Non-primary, or a secondary, status. Having a Nintendo account on more that one console means both consoles have to sync their game saves (via switch wifi being turned on), so you don't screw things up - this is part of why having more than one switch is a pain.

Primary vs Non-primary Switch console:
https://en-americas-support.nintendo.com/app/answers/detail/a...
(there are other pages on nintendo support, if you want to look them up)

Forgive me if you have to re-ask any questions.

Edited on by WoomyNNYes

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PikaPhantom

@WoomyNNYes Yeah, I found out about how sorting by playtime resets on a new console (seemingly because that's stored on a console level and not split between the actual accounts or something). I also already set the new Switch to be my primary console. The old Switch is sticking around so that we can impose parental controls on my little brother since those also aren't handled on an account-only level, because, well, Nintendo, but while I most likely won't be playing on that system anymore, I do want to leave my old account on there because that Switch basically has our collective library on it (my siblings have also upgraded in the past and their digital games are archived, as are mine now, and I just like having that as a sort of resource). When I tested transferring accounts last night, I downloaded a random demo on the test account and archived it to see what would happen after moving the account to the new Switch, and the icon remained, so I'm not worried about losing my portion of the archive - just whether or not there's a means of doing that for my account, hopefully without having to get it off the new Switch or having to redownload all my digital games.

PikaPhantom

WoomyNNYes

@PikaPhantom There's no way to avoid redownloading games. The switch doesn't allow transfer of games wirelessly or or by micro sd. Only game save data can be transfered, which is done wirelessly from switch internal memory to switch internal memory. You'll have to go onto eshop/redownload page and check all the boxes of the games you want to redownload. (downloading in sleep mode over night is what most pepole do.)

The only thing that can be transfered by micro sd card is screenshots & video clips. And that requires a PC. Back up the screenshots & clips (Album folder) to the pc, format the card to the new switch, then paste the Album folder back onto formatted card. If games from another console are present, the new switch will just say 'card needs to be formatted'.

The only difference between Archiving and Deleting a game is, Archiving leaves the icon on the switch home screen. If you go to delete or archive a game, you'll see that the description in the switch menu says save data is kept for both options. (and obviously, game ownership is tied to your nintendo account, or you cart.) So, Deleting a game isn't destructive. You're just chosing whether you want to keep an icon on the switch home screen.

Disregard if you know any of this already. Just being thorough.ūüėČ

Edited on by WoomyNNYes

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PikaPhantom

@WoomyNNYes I appreciate you being thorough, but I've gone through all this already, haha. I suppose it probably wouldn't hurt to attempt the account transfer to fix my save data without doing anything to get it off the new Switch. But if I do need to get it off the new Switch for that, I do have one question: if I delete a user, do I delete its save data from the system as well? If so, I might need to transfer data for a few games back to the old Switch so I don't lose them due to the lack of universal cloud save support.

PikaPhantom

WoomyNNYes

@PikaPhantom I misunderstood with my my reply minutes before this one, and deleted it. (my fault)

If you delete a switch user, you delete the save data for that user.

You don't transfer games individually. You transfer a switch user, which is all that user's save data. (maybe there's an exception for a Pokemon game, but I don't have Pokemon. So, forgive me there. @Eel might be able to answer, if this is Pokemon releated, and you tag him.)

At this point, though, it might be worth it to use Nintendo support's phone line. Especially since nobody else here is stepping up. https://en-americas-support.nintendo.com/app/contact

Let me know how Nintendo support's line is, if you use it. Historically, they've been good when I've used them since switch launch. (although last january, I got someone that seemed like a new temp, that had to look everything up. Maybe it was a temp for the high call volume holiday season.)

Edited on by WoomyNNYes

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PikaPhantom

@WoomyNNYes I used the chat support and had to repeat myself several times for the support agent to realize what I was asking about (after some more research, it became clear the only approach I could take was to delete my account from the new Switch and then manually transfer it, and I just wanted to ensure I wouldn't run into any issues doing that), but it ultimately went better than expected because I didn't have to redownload my digital library and my OLED no longer has issues with the play activity. Still a little worried because the console orange screened while I was initially downloading games, which can be tied to poor connection or a bad Wi-Fi chip, and I fear it could be the latter due to mysterious connection issues I had opening the NSO app yesterday.

PikaPhantom

SwitchForce

@WoomyNNYes Having a Nintendo account on more that one console means both consoles have to sync their game saves (via switch wifi being turned on), so you don't screw things up - this is part of why having more than one switch is a pain.

Wait how does one do that? Is that the Cloud save???? This is the part on my posting and this posting that is thoroughly confusing and they make it harder then it is.

SwitchForce

WoomyNNYes

@SwitchForce The switches will sync automatically (or perform a check), via local wireless or wifi, to prevent save conflicts. Although, I don't personally have experience with maintaining two switches. So, I don't know any more detail than that.

Edited on by WoomyNNYes

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SwitchForce

WoomyNNYes wrote:

@SwitchForce The switches will sync automatically (or perform a check), via local wireless or wifi, to prevent save conflicts. Although, I don't personally have experience with maintaining two switches. So, I don't know any more detail than that.

I am waiting for those that has such setup to chime back to those new two Switch owners to see what to do and not do - when having two Switches. Wonder if those reading will chime and tell the new Two Switch owners on this????

SwitchForce

WoomyNNYes

@SwitchForce Are you sharing either Switch with another owner or person?

If it's just you using the consoles, then having conflict issues shouldn't be a problem. The switch is dummy proof enough that it won't let you screw things up. It won't let you boot up a game that's already being played on the other switch.

I think the only interruption (syncing prompt or warning) would occur if you tried to play the same game/user profile on both switches at the same time. You can always delete your Switch user/account from for the other switch if it becomes a problem. At this point you're still speculating what could happen, rather than trying it out. I don't see any harm in testing it out. If the switch blocks you from doing things, and it's too restrictive, you can just delete your profile/account from the secondary switch.

Edited on by WoomyNNYes

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SwitchForce

Here's goes the situation.

1. Have two Switches (Splatoon 3/Pokemon OLED)
2. Will transfer data from one to the other but will keep all accounts on both system
3. And what do you mean sync - I don't recall this as only mentioned with Cloud saves??
4. One will be multiple states away but using same NIN accounts but not playing both accounts same time or games.
5. Each account has NIN accounts so all data can be transferred or copied if this works out.

SwitchForce

WoomyNNYes

@SwitchForce Maybe I don't know what I'm talking about?

It's my understanding that the primary & non-primary console system is designed/structured so you can start a game on docked Switch, and resume it on a Switch Lite (if your Switch Lite is your traveling console). You can't do that without the two consoles communicating & synchronizing game save progress.

Since nobody else has stepped up to help with this topic, you may have to ask Nintendo support if you want a more solid answer.

Edited on by WoomyNNYes

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SwitchForce

That's my next route they only have PH/Chat....pretty worthless for support on that front.

SwitchForce

dmcc0

@WoomyNNYes From my experience you can only sync save files between consoles if you have cloud saves enabled with an active NSO sub. You can use the transfer function to go between consoles without a sub, but it's not automatic and not exactly seamless.

I've actually got mine set to not automatically sync - it does automatically upload the save to cloud, just doesn't automatically download it on the second Switch - as my son plays our digital copy of MK8 with my user account on his Switch and has totally different progress/save from my Switch - it doesn't attempt to sync even when in the same room/on the same WiFi network. He recently also 'borrowed' my digital copy of Mario + Rabbids Kingdom Battle and didn't have access to my existing save file either.

dmcc0

WoomyNNYes

dmcc0 wrote:

@WoomyNNYes From my experience you can only sync save files between consoles if you have cloud saves enabled with an active NSO sub. You can use the transfer function to go between consoles without a sub, but it's not automatic and not exactly seamless.
I've actually got mine set to not automatically sync - it does automatically upload the save to cloud, just doesn't automatically download it on the second Switch - as my son plays our digital copy of MK8 with my user account on his Switch and has totally different progress/save from my Switch - it doesn't attempt to sync even when in the same room/on the same WiFi network. He recently also 'borrowed' my digital copy of Mario + Rabbids Kingdom Battle and didn't have access to my existing save file either.

Thanks @dmcc0.

@SwitchForce, above, is the one who's want's to understand how things work when you have your nintendo account on two, or more, switches. If SwitchForce has a follow up question, I guess he can reply & ask you.

Edited on by WoomyNNYes

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SwitchForce

So my understanding for sync would require NSO ind or family plan for this to work correctly. So the sync feature is cloud related that turns on when cloud save is enabled for thus option? Does Pokémon saves not work here because I would have to transfer their data to the other Switch from what I read about how Pokémon works. But I do recall when I got the OLED Pokémon Switch during the transfer it did ask if I wanted the account on the older Switch but since this was complete I didn't save on the old unit. So far seems like I can transfer account but for Pokémon the data must transfer to the other console to work. Sounds the account will be present on both but Pokémon data has no cloud options just like ACNH to sync that data. The excuses is cheating-I for one if they cheating they will they are only hurting genuine Pokémon whom play legit. If someone cheats just banned their Switch and NSO. That should be more then sufficient to say play by the rule or suffer dier consequences.

Edited on by SwitchForce

SwitchForce

SwitchForce

Here's the thing about these duo accounts and save data. They should make a computer PC software to do all these transfer and sync data. This would be the smart move and far easier for users not having headache if they don't have wifi connections for data transfers. They make this process more worse then they should make it.

SwitchForce

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